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Privacy Policy

Thank you for visiting our website and viewing our Privacy Policy.

Privacy policy in relation to General Data Protection Regulation

Who we are

Redbox Residential Limited – We will gather and process your information in accordance with this privacy policy and in compliance with the GDPR regulation and laws. Below we provide you with the information regarding why we obtain and process your personal data.

Information We collect

Redbox Residential process your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data we may collect can include and is not limited to:
Name
Date of Birth
Home Address & previous addresses
Personal Email
Business Email
Home Telephone Number
Mobile Telephone Number
Business Telephone Number
National Insurance Number
Passport
Drivers License
Proof of Current Address – Utility Bill etc Bank Statements
Pay Slips
Employer Details

We may collect this information from you via Online form, Website, Employment CVs, Application Forms, Telephone, Email, In Person, Text Message, Social Media

Our Legal Basis For Processing - How We Use Your Personal data

Redbox Residential takes your privacy very seriously and will never disclose, share or sell your data without your consent unless we are required to do so by law. We retain your data only for as long as necessary and for the purposes provided in this policy.

If you have consented to us providing you with promotional offers & marketing we will do so where we feel it will be of beneficial interest to you. Such information will be processed on the grounds of legitimate interest. You can withdraw this consent at any time by emailing us at info@redboxresidential.co.uk, Telephoning us on 01274 615844 or writing to us at 546 Leeds Road, Thackley, Bradford BD10 8JH – If you have registered via our website you will have the option to change you preferences to Opt Out.

Reasons for Processing Your Personal Data

We collect your personal data in the performance of a contract or to provide a service.
We collect and store your personal data as part of our legal obligation for business, accounting and tax purposes.

Sharing and disclosing your personal information

We may have to share your personal data with regards to our legal obligations, and to protect the rights, property or safety of our business, our customers or others. This may entail us providing some of your personal data to referencing companies, companies in relation to fraud protection, debt collection companies and other companies who may act in processing your personal data on our behalf. We do not share your personal data without consent other than for purposes specified in this notice or where there is a legal requirement to do so.

Your rights

You have the right to access personal information that Redbox Residential processes about you and to request information about:

What personal data we hold about you
The purpose of the processing
The categories of personal data concerned
The recipients to whom the personal data has / will be disclosed
How long we intend to store your personal data
If we did not collect the data directly from you, information about the source

If you believe we hold any inaccurate or incomplete data about you then you have the right to ask us to correct / complete the information and we will look to do this as quickly as possible unless there is a valid reason for not doing so of which we would notify you.

You have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws, as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information, should we receive a request from you to exercise the above rights we may ask you to verify your identity before acting on the request to ensure your data is protected and kept secure.

Consequences of not providing your personal dataYou are not obligated to provide us with your personal information, however as this information is required for us to provide you with our services/legitimate interests we will not be able to offer some/all our services without it.

How long we retain your data

We only retain your data for as long as necessary and review this regularly to meet our obligations. This is generally for 7 years but we reserve the right to keep information for longer if we feel there is legitimate interest.

We will update this statement from time to time so would advise you review this at regular intervals. ICO Registration number: Z3235392

How We Use Cookies

Cookies are files which can be placed onto your computer’s hard drive, with your prior consent. There are numerous benefits to having cookies placed on your hard drive. If you have accepted, cookies are used to identify when you visit a particular site, as well as analyse web traffic. Cookies also facilitate a more personal web experience, allowing web applications to gather information about your preferences, and respond to you as an individual.

Please visit: http://www.aboutcookies.org for more information on cookies.

At Redbox Residential, traffic log cookies are used to identify the pages that are being used. From the data provided by these cookies, we can analyse the traffic to our website and tailor it to our customer’s needs. This information is only used for the purpose of statistical analysis and the betterment of your user experience. You can choose whether to accept cookies, or not. Many web browsers accept cookies. You can decline cookies in your browser settings if you wish. However, our website and many others may no longer function correctly.

If you accept cookies, we can see which pages our visitors find useful and which are not. This provides us with information to be used for a better user experience. Cookies do not allow us to do anything untoward like gain access to your computer.

Cookies

This website uses the following cookies:

Google Analytics: This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on website. The information is anonymised and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and watching.

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